Fourth joint anti-scam operation with digital payment token service providers

The Singapore Police Force's Cyber Command has successfully prevented over $8.94 million in potential financial losses through their continued partnership with several Digital Payment Token (DPT) service providers.During the operation from 1 July to 31 August 2026, Cyber Command collaborated with DPT service providers including Coinbase, Coinhako, DTCPay, Gemini, Independent Reserve, OKX, StraitsX and Upbit in their fourth instalment of an anti-cryptocurrency scam operation.

Officers conducted advanced blockchain analysis using tools from industry leaders, Chainalysis and TRM Labs, to identify victims across multiple scam typologies, including government officials impersonation, investment and job scams.Supported by timely customer information from participating DPT service providers to identify over 355 victims, officers swiftly conducted targeted interventions over the phone and in-person, preventing potential losses of more than $8.94 million.

Recognising that cryptocurrency scams transcend geographical boundaries, the Cyber Command expanded the scope of the operation beyond Singapore by sharing blockchain intelligence derived from the operation with foreign law enforcement counterparts, including the Federal Bureau of Investigation and the Cybercrime Squad New South Wales Police Force.

This led to the identification of 50 foreign victims across jurisdictions, allowing intervention efforts to be undertaken before further losses were incurred.The outcome of the fourth operation reaffirms the importance of sustained public-private partnerships and international collaboration in the fight against scams.

As scams continue to grow in sophistication and scale, the combination of the Cyber Command’s investigative and technical capabilities, support from DPT service providers, and cooperation with foreign law enforcement agencies has proven to be an effective approach in detecting scam activities early and protecting members of the public from financial harm.

The Police will continue to work closely with DPT service providers, foreign law enforcement agencies and other stakeholders to combat cybercrime, and remain committed to safeguarding the public through proactive, intelligence-driven and collaborative operations.The Police urge members of the public to “ACT” against scams.The ACT acronym outlines how members of the public can Add security features, Check for signs, and Tell the authorities and others about scams.

ADD - Add security features such as the ScamShield application and two-factor authentication for personal accounts, such as banks, social media, and Singpass accounts. Transaction limits for internet banking, including PayNow, could also be set up to limit the amount of funds that can be lost in the event of a scam.

CHECK - Check for potential signs of a scam by asking questions, fact-checking requests for personal information and money transfers, and verifying the legitimacy of online listings and reviews. Take the time to pause and check. If it is too good to be true, it is probably untrue, and a scam.

TELL - Tell the authorities and others about scam encounters by reporting to the bank, ScamShield, or by filing a Police report. Tell others about ongoing scams and preventive steps they can take. Report the fraudulent pages and/or monikers to the respective platforms.

For more information on scams, members of the public can visit www.scamshield.gov.sg or call the ScamShield Helpline at 1799. Anyone with information on such scams may call the Police Hotline at 1800-255-0000 or submit information online at www.police.gov.sg/i-witness. All information will be kept strictly confidential.

PUBLIC AFFAIRS DEPARTMENT SINGAPORE POLICE FORCE 03 September 2026 @ 10:00 PM